Ma. Gloria Talavera

PhD (Business Administration), 2000, University of the PhilippinesMBA, 1993, University of the PhilippinesBS Agricultural Economics (cum laude), 1988, University of the Philippines, Los Baños
Email: +632 928 4571 to 75Office: room 101-C, VSB Building, UP Diliman Campus
Research and Publications (click here to view all)

"Cirtek Group", Chapter 1, Cases and Readings in International Business, UP Business Research Foundation, Inc., 2021, pages 1-72.

“Home Development Mutual Fund", Chapter 12, Cases in Corporate Governance, UP Business Research Foundation, Inc. and Development Center for Finance, Inc., 2019, pages 385-426.
"Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology," Philippine Management Review, 2020, Vol. 27, 37-56.
"2GO Group, Inc.", Chapter 3, Cases in Strategic Management, UP Business Research Foundation, Inc., 2018, pages 55-102.
"Supply Chain Integration and Performance: Revisiting the Philippine Experience," Philippine Management Review, 2017, Vol. 24, 63-82.
"Supply Chain Management Practices and Challenges: The Case of Four Supply Chains," Philippine Management Review, 2015, Vol. 22, 53-74.
"Supply Chain Collaboration and Trust in the Philippines," Operations and Supply Chain Management: An International Journal, 2014, Vol. 7, Issue 1, 1-12.
"Measuring Supply Chain Performance in Selected Philippine Manufacturing Companies," Philippine Management Review, 2010, Vol. 17, 52-65.
"Understanding Supply Chain Management and Its Applicability in the Philippines," Philippine Management Review, 2008, Vol. 15, 1-14.
"Supply Chain Operations in the Philippines," Philippine Management Review, 2007, Vol. 14, 127-144.
"Supply Chain Collaboration in the Philippines," Journal of International Business Research, 2008, Vol. 7, Special Issue 2, 65-81.
"The Impact of TQM Practices on the Quality Performance of Selected Philippine Manufacturing Companies: Using Structural Equation Modeling," Journal of Global Business Review, 2006, Vol. 8, 70-84.
"TQM Adoption and Firm Performance in the Philippines," Philippine Management Review, 2005, Vol. 12, 23-44.
"Development and Validation of TQM Constructs: The Philippine Experience," Gadjah Mada International Journal of Business, 2004, Vol. 6, No. 3, 335-381.