Clarification about Helpdesk

Post date: Mar 16, 2020 1:20:03 AM

Dear Colleagues:

ILC Diliman would like to emphasize the appropriate channels for different types of inquiry.

    • For inquiries about ILC Diliman services (e.g. UVLe) or recommended applications (e.g. Zoom, Google Meet, Google Drive, PowerPoint etc.), please contact ILC Diliman via

    • For inquiries about DilNet account or creation of a UP Mail account, please contact UP Computer Center at

    • For inquiries about Microsoft 365 for UP faculty/students, please contact ITDC at To request a Microsoft 365 account, answer this form:

    • For inquiries about google classroom, please use

Please share the appropriate channels to your students and faculty. Your cooperation is very much appreciated.

Stay safe and healthy,

Michael Van B. Supranes