Clarification about Helpdesk

Post date: Mar 16, 2020 1:20:03 AM

Dear Colleagues:

ILC Diliman would like to emphasize the appropriate channels for different types of inquiry.

• • For inquiries about ILC Diliman services (e.g. UVLe) or recommended applications (e.g. Zoom, Google Meet, Google Drive, PowerPoint etc.), please contact ILC Diliman via helpdesk.ilc.upd.edu.ph.

  • For inquiries about DilNet account or creation of a UP Mail account, please contact UP Computer Center at helpdesk@upd.edu.ph

  • For inquiries about Microsoft 365 for UP faculty/students, please contact ITDC at helpdesk@up.edu.ph. To request a Microsoft 365 account, answer this form: bit.ly/office365request.

  • For inquiries about google classroom, please use support.google.com.

Please share the appropriate channels to your students and faculty. Your cooperation is very much appreciated.

Stay safe and healthy,

Michael Van B. Supranes